Quardhub LLC wants you to be satisfied with your purchase. This Refund Policy explains the conditions under which refunds, returns, or exchanges may be issued.
Company Information
Quardhub LLC
888 Bradford Commons LN
Braintree, MA 02184
United States
Phone: +1 307-310-4443
Email: info@quardhub.com
Eligibility for Refunds
Refunds may be requested within 14 days of receiving your order unless otherwise stated. Items must be unused, in original packaging, and in the same condition as received to be eligible for a refund.
Non-Refundable Items
Certain items may not be eligible for refunds, including but not limited to digital products, gift cards, clearance items, or personalized/custom-made products unless defective or damaged upon arrival.
Return Process
To initiate a return or refund, please contact us at info@quardhub.com or +1 307-310-4443 with your order number and reason for the request. Returns sent without prior approval may not be accepted.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Shipping fees are non-refundable unless required by law.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery with clear photos so we can resolve the issue promptly.
Refund Processing Time
Once your return is received and inspected, approved refunds will be processed within 5–10 business days to the original payment method. Processing times may vary depending on your payment provider.
Exchanges
We may offer exchanges depending on product availability. Exchange requests must follow the same eligibility requirements as refunds.
Late or Missing Refunds
If you have not received your refund after the stated processing time, please check with your bank or payment provider before contacting us.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Information
For questions or concerns regarding this Refund Policy, please contact us at info@quardhub.com or +1 307-310-4443.